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Contact Information
Head Office
A Block, Sector 63, Noida,
Uttar Pradesh 201309, India
Uttar Pradesh 201309, India
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Business Hours
Mon – Fri: 9:00 AM – 6:00 PM IST
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FAQ
Frequently Asked Questions
What industries does Newgen Software India serve?
We serve 8+ industries including Banking & Financial Services, Insurance, Healthcare, Government & PSU, Retail, Telecom, Manufacturing, and Education. Our platform is designed with deep domain expertise for each vertical, ensuring faster time-to-value and better outcomes.
How long does it take to implement the NewgenONE platform?
Implementation timelines vary by complexity. Simple workflow automation can go live in 4–6 weeks. More complex enterprise deployments typically take 3–6 months. Our low-code approach and pre-built industry templates significantly reduce implementation time compared to traditional software.
Is the platform available on cloud and on-premise?
Yes. NewgenONE is available as a SaaS (cloud), private cloud, and on-premise deployment. We support all major cloud providers including AWS, Microsoft Azure, and Google Cloud Platform. Many regulated industries like banking and government prefer on-premise or private cloud deployments.
What kind of support do you provide post-implementation?
We provide 24/7 technical support, dedicated customer success managers, online training resources, and a global community of Newgen users. Our support tiers range from standard business hours support to premium round-the-clock enterprise SLAs.
How can I request a product demo?
Simply fill out the contact form above, select "Request a Demo" as the subject, and describe your use case. Our solution consultants will reach out within 24 business hours to schedule a personalized demo tailored to your industry and specific requirements.